You may be familiar with the phrase ’saynoto0870′. The website of the same name was set up to list alternative telephone numbers to use instead of the 0870 numbers which charge a more expensive and sometimes substantial amount via a mobile network to call. It has had a number of highlights to it by its feature on the BBC along with magazine articles.
The mobile networks have come under renewed pressure to include 0870 numbers in bundled call minutes within contracts. 0870 numbers are mainly used by business’ to hide their real locations and to enable smaller companies to have a more ‘national’ feel and the impression that their business’ are much larger than they are in reality.
Prior to the end of 2007 the 0870 numbers were included in the majority of users allowances. However, it is now the case that all mobile networks within the UK charge for making 0870 calls and it could end up costing a substantial amount on top of your line rental.
Ofcom feels that for clarification and to be fairer to customers, these 0870 numbers should be treated the same as normal landline costs. The problem however arises with the 0800 numbers most of which are charged by mobile networks with only a minute few to a handful of charity numbers being free to call from all mobiles.
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